Installation

Wood is natural, is alive, its beauty is eternal. After our processing and modification, the natural beauty into the family, while giving an unprecedented comfort and happiness.

0.1

Check The Floor.

Customers and/or their installers must check the flooring before installing.

0.2

48 hours before installation.

All wood must be delivered into the premises, where it is to be installed, at least 48 hours prior to installation, to allow it to acclimatize. All plastering, cement work and painting must be finished and completely dry prior to installation of the flooring.

0.3

Before installation take place.

Any perceived problems must be reported to the Dealer/Supplier before any installation takes place. If this is the case, DO NOT INSTALL. Any wood that has been installed will be deemed to be acceptable to the customer/installer and cannot be returned or any credit given.

0.4

Correct installation procedures.

Installers must follow correct installation procedures, use reasonable selectivity and hold out or cut off any pieces with deficiencies, whatever the cause. We recommend all installations be carried out by professional, certified installers. No matter the quality of a hardwood floor, a poor installation can jeopardize the value of the customers investment.

0.5

Variations.

Hardwood floors are a product of nature; as such they contain certain characteristics such as variations of color, tone and graining. Manufacturers do not warrant against variations in color within a floor, or variations between samples and purchased product.

0.6

Regular Care.

Regular care, maintenance and cleaning are essential to maintain the longevity, integrity and value of the floor. DO NOT use furniture or dusting sprays, detergents or any floor care products on the floor. Note: Neglecting the proper Installation, Care and Maintenance instructions and/or regular care and maintenance, will void the warranty.

Dear Contractors.

We work closely with contractors across Ontario to make sure that they get the products they need at a very low cost so they can profit installing them to their clients. We have special discounts for our contractors. We pride ourselves on providing quality products to our contractors.

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